Question 1

Are your plumbers licensed and insured?

Accepted Answer

Yes, all our plumbers are fully licensed and insured, giving you peace of mind that your plumbing needs are being handled by professionals.

Question 2

What types of plumbing services do you offer?

Accepted Answer

We offer a comprehensive range of plumbing services, including new builds, renovations, and service calls. We are also certified by the government to do electric hot water heater installations and other government-funded programs.

Question 3

How do I schedule a consultation?

Accepted Answer

You can schedule a consultation by calling us at 902-439-8748 ext. 3 or filling out the form on our website under the services page. We'll get back to you as soon as possible to arrange a convenient time for the consultation.

Question 4

How does your billing work?

Accepted Answer

We charge by the hour for service work. Larger jobs are typically quoted per project or priced on a cost of time plus material.

Question 5

What are your payment options?

Accepted Answer

We accept payment by cheque, E-transfer or cash. We also offer financing options for larger projects. Payment is due at the completion of the job, and for larger projects a portion will need to be paid before work begins.

Question 6

How long will it take for you to complete the plumbing work?

Accepted Answer

The length of time it takes to complete the plumbing work will depend on the scope of the project. We'll provide you with an estimated timeline during the consultation process.

Question 7

What if I'm not satisfied with the plumbing work?

Accepted Answer

We stand behind the quality of our work, and we'll do everything we can to make it right. If you're not satisfied with the plumbing work, please let us know, and we'll work with you to find a solution.

Question 8

Can you help me with a bathroom or kitchen remodel?

Accepted Answer

Yes, we offer remodeling services for bathrooms and kitchens. Our team can help you with everything from design to installation.

Question 9

Do you offer maintenance services for plumbing systems?

Accepted Answer

Yes, we offer maintenance services to help keep your plumbing system in good working order. Regular maintenance can help prevent problems and extend the lifespan of your plumbing system.

Question 10

Where are you located?

Accepted Answer

Red Sands Plumbing operates from our main office in Charlottetown, PE, and delivers reliable plumbing services throughout the Maritimes, including Prince Edward Island, New Brunswick, and Nova Scotia.

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Frequently asked questions